Purchases made on our site are subject to the provisions of Legislative Decree n. 185 of 22-05-1999, dictated in the matter of distance contracts, in the event that the delivery of the goods takes place at the buyer’s home, as these purchases are completed outside the business premises.

We guarantee all the products purchased, therefore at the time of delivery of the ordered goods do not forget to check these simple things:

– Number of packages (parcels) delivered corresponding to the transport document

– That the packaging is intact upon collection

– Any damage or lack of packages must be immediately communicated to the courier

Procedure for replacing an item or its component
It will only take place if:
– The purchased product is not functional from the first use
– The article is received incomplete of some of its parts listed by the description on the site
– Wrong shipment

In each of the points listed above, the return to the sender will be at our expense upon notice by contacting us by phone or via mail.

In any case, the following will be necessary:
– Original
receipt or invoice – Bank details where to receive the refund or in any case data to make the refund.

The reason for the return must not only be communicated at the time of the request itself, but also be reported or rather attached to the return together with the data of the customer who makes it.

Upon receipt of the goods we will inform you of the receipt of the same and after which we will refund (only and exclusively after receiving the return).


AS REGARDS THE RECEIPT OF VISIBLY DAMAGED MATERIAL, IT MUST BE REPORTED IN THE TRANSPORT DOCUMENT TO THE COURIER AND REPORT IT TO US IN A TIMELY WAY, WE WILL START THE PRACTICE OF REPLACING THE GOODS FOR DAMAGE.


FOR AFTER SALES ASSISTANCE we guarantee to follow the customer, committing ourselves to replace any element damaged DURING THE NORMAL USE of the product.